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Returns

From May 1st 2017 Global Payments will be charging for refund transactions, this isn't something I'm happy about as they are also charging for the original transaction making it a double charge, this is a double blow as it comes  fast on the heels of the sharp drop in the pound.  This will apply to all visa debit and credit cards but not Paypal or payments made by bank transfer. 

We want you to be happy with your purchase so we always advise our customers to measure their chair before ordering a seat pad  to check it will fit.

If the item you ordered is not quite what you were looking  for you have 7days cancellation rights,  this must be in writing.

If you do return an item it must be in it’s original condition and in the case of duvet covers, ready made curtains,  tablecloths  etc. not removed from packaging.  We will offer a full  refund within 30 days but cannot refund postage unless the item is faulty.

Address for returns:

The Linen Lace and Patchwork House

14 Highcliff Road

Benfleet

Essex

SS7 1NQ

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