Privacy Policy

Privacy Policy

Your privacy and data security is of paramount importance to us at that's why, when you visit we maintain control over your personal data on the Internet. We need certain details such as your name, e-mail address, phone number, address, in order to efficiently process your order, this information is held only by the owner of a subsidiary of Linen Lace and Patchwork House and is not passed on to other third parties.

The information you provide will be kept confidential and used to support your customer relationship with Linen Lace and Patchwork House and will not be passed to outside organizations for use in marketing or solicitation. Your credit card details are placed on a Sagepay third party secure-server and are encrypted for security purposes thus ensuring safety in all credit card transactions or by Paypal,.

Cookie Policy  ("the Website") is owned and operated by Line Lace and Patchwork Ltd. This policy, together with our Terms and Conditions, clarify how Linen Lace and Patchwork Ltd may use information we accumulate about you, and also your rights over any personal information we hold about you. Please ensure you read this policy and our Terms and Conditions prudently; by accessing the website you confirm to have understood and agreed to these Terms and Conditions as well as the below.
Information we collect about you
We gain information about you when you have:
• Visited the Website, and other sites accessible from the Website.
• Registered with us and use our services.
• Contact us eg. in writing, call customer services.
If you use this Website you may be asked for personally identifiable information such as your name and address. By giving us such information you will need to consent to our using it in the manner described in this policy. On-line credit and debit card payments to Linen Lace and Patchwork Ltd  are made through a third party provider Sagepay or Paypal and will require us to share personal information with Sagpay or Paypal.
Using your information
Rest assured your personal information is safe with us and will never be provided to companies outside the UK . 
Disclosure of personal information
We may provide information about you to suppliers and courier to process your orderl. We will not disclose your personal information to any third party unless you have consented to such disclosure or where we are required to do so by law. Should you breach our terms and conditions or terms of use or if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, we may disclose your information to a relevant authority. This may include exchanging information with other companies and organisations for the purposes of fraud protection.
Any disclosure of personal information will be strictly controlled and made fully in accordance with current UK legislation, in particular the UK Data Protection Act 1998 (the Act). For the purpose of the Act, the data controller is Jean Gibson, Linen Lace and Patchwork Ltd 14 Highcliff Road, Benfleet, Essex, SS7 1NQ 1
Right to access your personal information
The Act gives you the right to access information held about you. You can obtain access to your personal information held by us by sending a cheque for £10 (to cover administration costs for collating this information), made payable to "Linen Lace and Patchwork Ltd", to: Data Protection Officer, 14 Hichlcliff Road, Benfleet, Essex, SS7 1NQ 
Right to be forgotten -erasure of data


Jean Gibson, Director

The Linen Lace and Patchwork House

14 Highcliff Road


Essex SS7 1NQ

Registered Office: 107 Broadway Leigh on Sea Essex

Company registration no: 4676617


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