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Terms & Conditions

Terms & Conditions

www.seat-pads.co.uk ("the Website") is owned and operated by Linen Lace and Patchwork Ltd. This policy, together with our Terms and Conditions, clarify how Linen Lace and Patchwork Ltd  may use information we accumulate about you, 
 
and also your rights over any personal information we hold about you. Please ensure you read this policy and our Terms and Conditions prudently; by accessing the website you confirm to have understood and agreed to these Terms and 
 
Conditions as well as the below. 
 
Gereral Data Protection Regulations 2018
 
Information we collect about you
 
 
We gain information about you when you have:
 
• Visited the Website, and other sites accessible from the Website.
• Registered with us in order to purchase an item.
• Contact us eg. in writing,  or call for assistance with an enquiry regarding our website www.seat-pads.co.uk.
 
If you use this Website you may be asked for personally identifiable information such as your name and address. By giving us such information you will need to consent to our using it in the manner described in this policy. On-line credit and 
 
debit card payments to www.seat-pads.co.uk are made through a third party provider Sagepay or Paypal so your information and card details are not held by us. Our website is hosted by 123reg.co uk and is fully compliant with data 
 
protection laws. Our website uses SSL, you can verfiy this by checking your browser which will show our address prefixed by https and will show a padlock in the left hand corner of the browser bar, by clicking on it you will be able to see the 
 
security certificate issued and the date obtained.  Your order is held in Opencart website admin. Our Microsoft Outlook emails use powerful anti-virus protection by F-Secure and are up-to-date. 
 
Consent
 
Collecting your personal information only to process your order or help with your enquiry/quote. We don't provide any information given by yourself to third-parties other than couriers to deliver your order and no information is held on our 
 
computer hard drive.  When you place an order it's printed out and placed in a file with your order reference number and can be retrieved at any time. You have the right to ask for all information held about you to be deleted. You can do this by 
 
emailing to: jeangibson@seat.pads.co.uk or in writing to:  Linen Lace and Patchwork Ltd, 14 Highcliff Road, Benfleet, Essex, SS7 1NQ
 
Disclosure of personal information
 
Like you we detest spam so will never pass on your details for marketing purposes nor will we ever contact you except to confirm your order. 
 
 
Right to access your personal information
 
The Act gives you the right to access information held about you. You can obtain access to your personal information held by us by sending a cheque for £10 (to cover administration costs for collating this information), made payable to "Linen Lace and Patchwork Ltd", to: Data Protection Officer, Linen Lace and Patchwork Ltd, 14 Highcliff Road, Benfleet, Essex, SS7 1NQ
 

 

We want you to be happy with your purchase so we always advise our customers to measure their chair before ordering a seat pad  to check it will fit.

If the item you ordered is not quite what you were looking  for you have 7days cancellation rights,  this must be in writing.

If you do return an item it must be in it’s original condition and in the case of duvet covers, ready made curtains,  tablecloths  etc. not removed from packaging.  We will offer a full  refund within 30 days but cannot refund postage unless the item is faulty.Please ensure the delivery note is returned with goods.

Address for returns:

The Linen Lace and Patchwork House

14 Highcliff Road

Benfleet

Essex

SS7 1NQ

Registered Office: 107 Broadway Leigh on Sea Essex

Company registration no: 4676617

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